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Our Services

SotaTek Cloud Managed Services Offering

01

Security and Access Management

Ensure compliance and enforce governance, security standards, and access control policies across all environments.

02

Cloud Infrastructure Management

Provision, configure, and maintain cloud infrastructure across all supported platforms in all cloud providers.

03

Cloud Cost Optimization

Continuously analyze resource utilization and autoscaling configurations to reduce unnecessary spend.

04

Cloud Security Monitoring & Remediation

Detect, investigate, and remediate security threats in real time across your cloud workloads.

05

Data Backup and Recovery

Implement reliable backup strategies and perform rapid recovery to minimize data loss and downtime.

06

Comprehensive Infrastructure Monitoring

Monitor the health, performance, and availability of all infrastructure components continuously.

07

Application Release Supporting

Keep systems secure and up-to-date through continuous monitoring, patching, and preventive maintenance.

08

Application DevSecOps

Support release pipelines by assisting with deployment, configuration, and rollback when necessary.

09

24x7x365 Support & Incident Response

Provide always-on support and rapid incident response to maintain service continuity.

Our Approach

Customers benefit from customized pricing structures, ensuring that it pays only for the services it needs. This flexible approach optimizes budget utilization while maintaining high-quality managed services without unnecessary expenses.

Managed Services ensures efficient resource management, reducing operational costs by aligning cloud infrastructure usage with actual business demand. This prevents over-provisioning and minimizes waste, delivering a cost-effective AWS management strategy.

Built-in Scalability, customers can rapidly scale resources up or down in response to business fluctuations. This agility enables fast adaptation to market changes, seasonal demands, or strategic shifts, ensuring you remain competitive and responsive.

Sotatek’s AMS (AWS Managed Services) approach includes continuous cross-training and upskilling of cloud engineers, leading to improved efficiency, knowledge retention, and cost savings year over year (YoY). This proactive strategy reduces dependency on new hires while enhancing service quality over time.

Customers gain access to detailed analytics, reporting, and real-time monitoring, allowing for better decision-making and proactive infrastructure management. By leveraging actionable insights, you can improve operational efficiency, optimize cloud spending, and enhance compliance.

Working Model

Hybrid Model

Customer assigns Project Manager/ Lead and SotaTek provides Engineers

  • Enhanced quality, project, and process management
  • Improved operational efficiency
  • Transparent project tracking with clear status updates
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Customer

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PM

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Engineers

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Offshore Model

SotaTek provides both the Project Manager (PM) and Engineers

  • Significant cost savings
  • Single point of contact
  • Focus on business growth
  • Performance evaluated against SLAs and KPIs
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Customer

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PM

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Engineers

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About cloud team

Our Certifications

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Advanced Tier Services

Recognized as an experienced AWS partner with a strong team of certified professionals, a proven track record of customer success, and advanced capabilities in delivering AWS solutions.

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Well-Architected Partner Program

Certified to conduct AWS Well-Architected Reviews and help customers build secure, high-performing, resilient, and efficient infrastructure aligned with AWS best practices.

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DevOps Services Competency

Awarded to partners who demonstrate deep expertise in delivering DevOps solutions on AWS, including CI/CD automation, infrastructure as code, and continuous monitoring.

CMMI

CMMI

Indicates a defined and standardized software development process across the organization, appraised at Level 3 of the Capability Maturity Model Integration for Development (CMMI-DEV).

ISO

ISO 9001

Demonstrates adherence to international standards for quality management systems, ensuring consistent service delivery and customer satisfaction.

ISTQB-Gold-level

ISTQB

Recognized by the International Software Testing Qualifications Board for commitment to professional software testing practices and continuous tester certification.

Our Portfolio

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Talk with cloud experts

FAQ

A Cloud Managed Service is a comprehensive offering where a specialized provider manages your cloud infrastructure, platforms, and applications. It covers areas such as security, monitoring, optimization, and support, allowing your team to focus on core business goals.

Partnering with a managed service provider helps you:

  • Reduce operational costs and avoid hiring large in-house teams.
  • Gain access to cloud experts and proven best practices.
  • Improve security and compliance posture.
  • Ensure 24/7 monitoring and quick issue resolution.
  • Scale infrastructure efficiently as your business grows.

Yes. We use AWS-native and third-party tools to monitor security events 24/7, triggering automated or manual remediation.

We apply AWS security best practices, enforce least-privilege access controls, maintain audit trails, and align configurations with compliance frameworks like ISO 27001, SOC 2, HIPAA, or GDPR.

DevSecOps integrates security into every stage of the development lifecycle, not just after deployment.

We have round-the-clock coverage with guaranteed response times based on your SLA tier.