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SAP Development19.11.2025

SAP Quality Management (QM): Quality Control in Manufacturing

Quality control has become a strategic priority in modern manufacturing environments. As production cycles accelerate and supply chains expand, even minor defects or delays can escalate into lost revenue, warranty costs, and reduced customer trust. Manufacturers need systems capable of monitoring every stage of production, identifying issues early, and ensuring that quality standards are consistently met.

SAP Quality Management (SAP QM) addresses these challenges by embedding quality checks directly into procurement, production, and maintenance processes. Instead of relying on reactive inspections, SAP QM supports a structured, data-driven approach where deviations are detected early and corrective actions are fully traceable.

At SotaTek, we work with enterprises to integrate SAP QM into their manufacturing landscape, ensuring compliance, waste reduction, and continuous improvement become part of daily operations. For businesses upgrading their core ERP systems, our insights on the SAP S/4HANA implementation partner approach provide a clear view of how QM fits within modern S/4HANA architectures.

What is SAP Quality Management (SAP QM)?

SAP QM is a core SAP module that supports quality planning, inspection, and control across the supply chain. It ensures that materials, components, and finished goods meet predefined specifications before moving to the next production stage. The module integrates closely with SAP PP (Production Planning), SAP MM (Materials Management), and SAP PM (Plant Maintenance).

Its central purpose is to detect defects early, enforce consistent quality standards, and ensure full traceability for audits and continuous improvement. Organizations requiring customized inspection logic or extended workflows often rely on our SAP Custom Development practices to tailor QM to industry-specific requirements.

For companies transitioning to S/4HANA or modernizing their SAP landscape, you can explore how QM interacts with new architectures in our S/4HANA implementation guide.

Evolution history:

What is SAP Quality Management (SAP QM)?
What is SAP Quality Management (SAP QM)?
VersionYearKey Features
SAP R/3 QM1992Basic inspection lots, Quality Notification
ECC 6.02006Integration with PP, MM, PM; Quality Certificates
S/4HANA 17092017Fiori UX, real-time analytics, embedded EWM
S/4HANA 20232023AI Predictive Quality, SAP QM + Digital Manufacturing Cloud

SAP QM System Architecture in S/4HANA

SAP QM System Architecture in S/4HANA
SAP quality management System Architecture in S/4HANA
  • Database: HANA in-memory -> real-time inspection results
  • Frontend: SAP Fiori 3.0 (Mobile-first)
  • Backend: ABAP + CDS Views (Core Data Services)

Core Components of SAP QM

Quality Planning

Quality planning establishes the foundation for standardized checks across the supply chain. Teams can create inspection plans, set control parameters, and define acceptance criteria for incoming materials or in-process inspections. This ensures that every production step follows the same, repeatable quality standards.

Core Components of SAP QM
Core Components of SAP Quality Management (QM)
ObjectDescriptionTransaction Code
Material Master (QM View)Activate QM for materialMM01 / MM02
Master Inspection Characteristic (MIC)Test parameters (thickness, pressure, color)QS21
Inspection PlanInspection plan by routingQP01
Sampling ProcedureAQL, ISO 2859, Skip-lotQDV1

Quality Inspection

SAP Quality Management supports both manual and automated inspection processes. Inspection lots, sampling procedures, and test results are managed in real time, giving operators immediate visibility into whether materials meet specifications. This speeds up decision-making on the shop floor and helps prevent defective batches from progressing further.

Quality Notifications

When issues arise, quality notifications bring visibility to deviations. Defects, nonconformities, and corrective actions (CAPA) are logged and communicated across engineering, procurement, and production teams. This centralized workflow accelerates problem resolution and strengthens accountability.

TypeDescriptionWorkflow
Q1Internal defect8D → Engineering
Q2Supplier defectCAPA → Procurement
Q3Customer complaintRMA → Service

Quality Certificates and Reporting

SAP Quality Management simplifies compliance by enabling organizations to generate certificates of analysis, supplier scorecards, and trend reports. Dashboards provide insights into defect rates, supplier performance, and long-term quality trends, helping companies build a more proactive quality culture.

How SAP QM Integrates Across the Manufacturing Lifecycle

SAP QM aligns closely with SAP PP for in-process inspections, SAP MM for incoming quality checks, and SAP PM for linking defects with maintenance activities. Companies looking to integrate QM with CRM, MES, or external systems typically use SAP Integration Services to maintain consistent, real-time data flows.

To support predictive insights and real-time analytics, SAP QM can also integrate with SAP BTP or SAP Analytics Cloud. Organizations seeking deeper automation or AI-assisted root cause analysis can explore extended capabilities through SAP Custom Development.

Key Benefits of Implementing SAP Quality Management

Key Benefits of Implementing SAP Quality Management

Organizations that adopt SAP QM typically achieve more consistent product quality because inspections and quality rules are embedded into every stage of the production cycle. Defects are detected earlier, reducing scrap, rework, and warranty claims.

Compliance becomes easier to manage with standardized processes, audit-ready documentation, and transparent traceability for each inspection and deviation. Because inspection data is centralized and accessible, teams across production, procurement, and quality can collaborate more effectively and respond quickly to issues.

To strengthen integration between QM and other enterprise systems, many manufacturers rely on platforms such as SAP S/4HANA or SAP MES.

SAP QM ultimately supports a shift from reactive quality checks to a proactive quality mindset where prevention becomes just as important as detection.

SAP QM in Action: Real Manufacturing Use Cases

Manufacturers across industries apply SAP QM in different ways depending on regulatory requirements and production complexity. Automotive companies rely on QM for real-time defect tracking and supplier quality analytics. Food and beverage manufacturers use automated inspection lots for batch management and shelf-life monitoring. Electronics producers integrate SAP QM with MES and IoT sensors for predictive detection and early alerts that prevent downtime or recalls. For a full view of how shop-floor execution drives manufacturing performance, explore our article on SAP Manufacturing Execution for Real-Time Factory Performance.

These scenarios highlight how SAP QM adapts to both discrete and process manufacturing environments while supporting strict compliance requirements.

How SotaTek Delivers SAP QM Implementation

SotaTek’s approach begins with understanding the unique quality workflows, regulatory frameworks, and production models of each client. Our teams map inspection points, define master data requirements, and align SAP QM with existing SAP PP, MM, and PM processes.

Implementation involves configuring inspection plans, establishing integration points, and building workflows for notifications and approvals. Once the core system is in place, we provide training and change management to ensure operators and quality teams can manage inspection lots, capture results, and respond to issues effectively.

Beyond go-live, SotaTek supports continuous optimization by developing dashboards, linking QM with SAP Analytics Cloud, and enhancing system capabilities through SAP custom development. This ensures that QM remains scalable and aligned with ongoing operational improvements.

Why SAP QM Matters in SAP Development

In the broader SAP Development ecosystem, SAP QM provides a foundation for quality assurance across custom-developed applications, automation workflows, and MES or SAP BTP extensions. It ensures that new features, integrations, and system enhancements maintain quality and traceability from design to deployment.

SotaTek applies agile development methods and SAP Custom Development practices to extend QM capabilities for industries such as electronics, automotive, and high-precision manufacturing. This ensures every solution remains aligned with both quality standards and operational goals.

Conclusion

SAP Quality Management is more than a tool for inspections; it is a central component of modern manufacturing excellence. By embedding quality directly into production and procurement workflows, organizations gain the visibility, consistency, and control needed to operate at scale.To explore how SAP QM can strengthen your manufacturing quality ecosystem, connect with SotaTek’s SAP development experts and discover a solution tailored to your operational needs.

About our author
Andy Nguyen
Co-Founders & Co-CTO
I’m Andy Nguyen, one of the Co-founders and currently the Chief Technical Officer (CTO) of SotaTek. With extensive expertise in building complex ERP and enterprise systems, I’ve dedicated my career to creating scalable and impactful solutions. I’m also a Certified IBM Solution Designer, specializing in smart contract development with Bitcoin, Ethereum, Neo, and related ecosystems. Passionate about taking on new challenges and reaching new heights, I lead the R&D department at SotaTek, where I focus on driving innovation and providing valuable resources for the company’s growth.