Category
AI and Machine Learning
What Is AI Automation and How Does It Work in Business?
Many businesses today still rely heavily on manual processes and repetitive tasks. Teams spend hours handling routine work, correcting human errors, and moving between disconnected systems. As operations scale, these inefficiencies become more visible processes slow down, costs increase, and traditional automation tools begin to reach their limits. At SotaTek, working with global enterprises across […]
DeepSeek Disrupting the AI Landscape Amid Controversies
Overview of DeepSeek DeepSeek, officially known as Hangzhou DeepSeek Artificial Intelligence Basic Technology Research Co., Ltd., is a Chinese artificial intelligence company specializing in the development of large language models (LLMs). Founded in July 2023 by Liang Wenfeng, co-founder of the Chinese hedge fund High-Flyer, DeepSeek is headquartered in Hangzhou, Zhejiang. The company aims to […]
Generative AI: The Story of Elevating Customer Service Quality (Part 2)
Continuing with part 1: "Generative AI: The Story of Elevating Customer Service Quality", Generative AI (Gen AI) has emerged as a game-changing technology, enabling companies to deliver personalized experiences, optimize marketing efforts, and improve customer retention. In this blog, we’ll continue with Gen AI applied throughout the entire customer experience journey, along with real-world examples […]
Generative AI: The Story of Elevating Customer Service Quality (Part 1)
Artificial Intelligence (AI) has been applied in customer service since the 2010s, but Generative AI (Gen AI) has taken its potential to a whole new level. Moving beyond fixed, scripted responses, Gen AI can generate personalized content and responses tailored to specific contexts when engaging with customers. The global market for Gen AI in customer […]
AI's Ethics: Balancing Innovation and Responsibility
The Rise of AI and the Ethical Debate Artificial Intelligence (AI) has rapidly evolved from a futuristic concept to a technology embedded in everyday life. Whether it’s powering virtual assistants, automating industries, or advancing healthcare, AI’s transformative impact is undeniable. Yet, alongside this progress, ethical dilemmas have surfaced, challenging developers, businesses, and governments to rethink […]
AI Execution in The Logistics Industry 2024 (Part 2)
AI is proving transformative across logistics functions, from inventory management and warehousing to transportation and customer service. According to Statista, by 2022, around 48% of logistics enterprises (surveyed from 600 logistic enterprises) had begun experimenting with AI applications, and by 2025, this figure is expected to reach 68%. Artificial intelligence is involved throughout the supply […]
AI Execution in The Logistics Industry 2024 (Part 1)
The logistics sector, the backbone of global trade and economic activity, is in the midst of a profound digital transformation. At the heart of this revolution lies Artificial Intelligence (AI), a technology reshaping the industry's landscape and unlocking unprecedented efficiency, optimization, and innovation levels. This blog will provide an in-depth perspective on AI Execution in […]
AI Enhancing Business Efficiency in 2024
In today's rapidly evolving business landscape, the ability to adapt and innovate is no longer a luxury; it's a necessity. A recent Deloitte survey found that an overwhelming 87% of businesses believe AI will be essential for maintaining their competitive edge in the years ahead. Yet, the path to success is paved with challenges: escalating […]
The Application of AI in Manufacturing: Exclusive Case Study of Taiwan Market
Artificial intelligence (AI) - a very famous term these days is being discussed for its potential applications in all fields, and manufacturing is no exception. AI is revolutionizing the manufacturing industry with its transformative capabilities and being the key factor in the operation of smart factories. This symbiotic relationship between AI and the smart factory […]
AI and The New Era of Autonomous Vehicles
The era of self-driving cars is going wild with many advanced technologies allowing them to navigate and make real-time decisions on the road. Numerous technologies are being developed and applied in the automotive industry, such as Big Data, IoT (Internet of Things), ML (Machine Learning), and Blockchain. Notably, the presence of AI (Artificial Intelligence) is […]
AI in Energy Industry: Revolutionizing the Future of Power
In the ever-evolving landscape of the global energy industry, one technological force stands out as a game-changer: Artificial Intelligence (AI). Forbes estimates that the growth of AI in Energy sector will hit 50% by 2024. Also, the global AI energy market is forecast to reach $7,78 billion by 2024, showing the growing interest of energy […]
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02.06.2025
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