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Platforms

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Development Model

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Customer

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Clients

A Southeast Asia–based company with over 500 employees, operating a fintech ecosystem and an integrated payment & retail platform. In 2022, the company achieved impressive growth, recording over $400 million in Gross Merchandise Value (GMV) and serving a user base of more than 5.9 million. Its scalable infrastructure and strong market presence make it a key player in the region's digital economy.

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Challenge

Rather than focusing on cost-cutting through low-budget outsourcing, the client was looking for strategic, high-caliber partners who could match the capabilities of their in-house team. Their key challenge was to scale product development quickly and efficiently to support aggressive growth plans and strengthen their position as a market leader.

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Solutions

To support the client's ambitious growth and high-quality standards, SotaTek delivered a robust, scalable platform integrated with advanced technologies and payment solutions. Key components of the solution included:

  • A secure payment card processing system compliant with internal PCI/DSS standards.
  • A terminal payment system built in strict adherence to ISO 8583, ensuring seamless transaction processing.
  • A versatile payment gateway that integrates multiple processors, supporting payment cards, fleet cards, gift cards, loyalty cards, and e-wallets.
  • A merchant portal enabling dealers and partners to manage business operations effectively.
  • Payment systems supporting mobile, web, and API interfaces, designed to facilitate easy integration with external partners and service providers.
  • Several components within the POS system were also developed or enhanced.

The technology stack included modern and scalable tools such as ReactJS, MongoDB, NestJS, Holistics, GitLab CI, Kafka, PostgreSQL, Kubernetes, AWS Lambda, Serverless, and AWS Redshift, ensuring high performance, flexibility, and security across the platform.

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Results

By partnering with SotaTek, the client successfully accelerated their digital transformation and reinforced their position as a market leader in Southeast Asia’s fintech landscape. The delivered platform yielded strong outcomes across key operational areas:

  1. Accelerated Product Development: Enabled faster rollout of new features and services, helping the client keep pace with aggressive growth targets.
  2. Robust and Compliant Payment Infrastructure: Delivered a secure, PCI/DSS-aligned system and ISO 8583-compliant transaction processing, ensuring regulatory adherence and seamless financial operations.
  3. Improved Partner and Merchant Enablement: Introduced a full-featured merchant portal and API-ready systems, streamlining business management and third-party integrations.
  4. Enhanced Platform Scalability: Leveraged a modern tech stack to ensure performance and scalability, supporting millions of users and high transaction volumes without compromising stability.
  5. Future-Ready Architecture: Built a modular, cloud-native infrastructure using Kubernetes and AWS services, allowing for easy expansion and long-term adaptability.
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