AI Agents are emerging as a foundational layer of modern enterprise operations. Going beyond chatbots and traditional automation, they integrate with internal systems, execute multi-step workflows, and deliver real-time decisions across sales, support, operations, and knowledge work.
This whitepaper presents two perspectives in one: AI Agents as the new operating system for enterprise, and a practical playbook for adopting them effectively. It outlines how organizations can identify high-value workflows, design agent architectures, integrate securely with existing systems, and measure ROI using proven deployment models.
What You Will Get From This Whitepaper
A clear view of why AI Agents are becoming the core operating layer for modern enterprises, beyond chatbots and basic automation.
Real-world insights from Japan, the US, and APAC on how enterprises are using AI Agents in daily operations.
A practical playbook to identify high-value use cases and design impactful agent workflows.
Enterprise-wide opportunities across sales, operations, support, compliance, and technical teams, backed by real SotaAgents cases.
A proven deployment framework from discovery to full-scale rollout.
A simple ROI model with real benchmarks from SotaAgents deployments.
A reference architecture for building a secure, scalable AI Agent ecosystem.